FAQ

EverythingYou Need to Know
  • Easy.
    Here’s the cheat sheet:

    • Clay – Strong hold, matte finish, perfect for a messy, natural look.
    • Duster (Styling Powder) – Lightweight, adds volume and texture without the weight.
    • Pomade – Strong hold with a slick, shiny finish for that classic look.
    • Styling Cream – Medium hold, matte finish, and a soft, natural feel.

    If you’re still unsure, grab a couple and experiment—because your hair deserves
    options.

  • Yep! Whether you’ve got thick, thin, curly, or straight hair, we’ve got you covered. Just pick the product that matches your vibe.

  • Less is more. Start small (about a fingernail-sized amount), rub between your hands, and work through your hair. You can always add more if needed.

  • 100%! Old Fellas is proudly Aussie-owned and made in sunny Queensland. No imported nonsense—just top-tier, barber-approved styling essentials.

  • We currently ship Australia-wide. International shipping? It’s coming soon, so
    stay tuned!

    • Standard Shipping (Australia) – $X (Free on orders over $X)
    • Express Shipping (Australia) – $X

    Shipping costs will be calculated at checkout, so no surprises.

    • Standard Shipping – X-X business days
    • Express Shipping – X-X business days

    We process orders fast—usually within 24 hours—so you’ll be styling in no time.

  • Once your order ships, we’ll send you a tracking link so you can stalk your parcel all the way to your doorstep.

  • We get it—sometimes things don’t vibe the way you expect. We accept returns within 30 days of purchase, provided the product is unused and in its original packaging.

  • Not cool. If your order arrives looking like it had a bar fight with a postie, let us know within 7 days of receiving it, and we’ll sort you out with a replacement or refund.

  • Shoot us an email at hello@weareoldfellas.com.au
    with your order number and the reason for the return. We’ll guide you from there.

  • Absolutely! If you’re keen to stock Old Fellas or use our products in your shop, hit us up at hello@weareoldfellas.com.au and let’s chat.